Cancellations must be made within 24 hours of order placement.
Send us an email within 24 hours and let us know the reason why you wish to
cancel your order.
All refunds will be processed within 24-48 hours before the fund reflects on
customer’s bank account.
some shipping companies, it takes 2-5 business days for the tracking
information to update on the system. If your order was placed more than 5
business days ago and there is still no information on your tracking number,
please contact us.
site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal
information sent during the checkout process. For more information on how
Should you encounter any errors while on our site, we suggest closing and then restarting your browser. This will normally correct any issues you were experiencing. If you have problems while ordering, please contact an Tools for House Customer Support at firstname.lastname@example.org .
A signature is required upon delivery of freight shipments. Before signing the freight bill of lading, please inspect the shipment for damages and shortages. Please make sure you note any damages on the bill of lading. It is your responsibility to verify the condition of the merchandise that you receive. You are responsible for freight damage if you do not indicate any such damage on the bill of lading when you sign for your shipment. If the shipment is accepted, make sure to note any damage on the bill of lading before signing. When you take delivery of a freight shipment, we encourage you to inspect the product thoroughly to the point of opening the packaging if necessary, prior to signing the bill of lading. If heavy damage is noticed, you have the option of refusing the shipment. In the event of a problem, contact an Tools for House Customer Support.
Once you have successfully completed your online order, you will receive an email confirmation of the order that includes an order number. You should receive your confirmation approximately 15 minutes after completing your order. If you do not receive an email confirmation, please contact Customer Support by email at email@example.com .